Remote Basics

Your remote works in one of two ways depending on the model. The HDDSR 505, HDPVR 530, Advanced HD Receiver and Advanced HDPVR (630) come with a universal Ultra-high frequency (UHF) remote control, which controls your Shaw Direct receiver via radio frequency. Other programmed devices (such as the TV or auxiliary equipment) are activated by an infrared light. Light waves send the information. Radio frequency doesn't require line of sight, allowing you to change channels through closed cabinet doors and from different rooms.

Receivers such as the DSR 319, DSR 209, Essential HD Receiver and older models work with an infrared light to send information to the receiver, TV, VCR or other component. To operate the remote, you need to aim the front of the remote at the infrared eye on your receiver, TV or other equipment.

The remote works with two AA batteries, which are included with the remote. It will come powered up and ready to go. With normal use, the batteries should last a year or more.

The remotes even have a battery saving feature. The remote will power off if a button is pressed for more than three minutes straight. So, if your 200-pound St. Bernard climbs on the couch and falls asleep with his paw on the channel change button, you're safe.

Once it goes into safe mode, you will have to reactivate it by pressing any of the mode buttons.

Check the batteries

If your remote doesn't work, check the batteries first. Press any mode button. It should light up to show that it is working. No light or only a dim light? Chances are the batteries are dead or you don't have good battery connections.

If you have new batteries, make sure they are in the right way. Try rolling the batteries to ensure they are sitting flat and there isn't dust or debris interfering with the connection.

How to change batteries

It's a good idea to use high-quality, non-corrosive batteries designed for electronic equipment. Make sure you replace both batteries at the same time.

To change the batteries, remove the back panel on the remote by gently pushing the panel where it's indented. The flat end of the battery, or the negative end, goes against the spring. The bumpy, or positive end, goes against the terminal. Push down to ensure both ends are laying flat in the case. Replace the cover and you're back in business.

You'll want to monitor the battery power, If your remote is without power for too long, you'll lose the programmed information. And you know what that means - you'll have to re-program the remote.

Remote signal won't pass through a wall

If your UHF remote won't change the receiver from another room, check to see if the antenna on the back of the receiver is connected. Also, always ensure that your remote is set to satellite mode by pressing the SAT button.